Messaging Business
Trends

Stay up to date with the latest news in the chatbots and messaging space

ISSUE #4: FACEBOOK LAUNCHING GROUP BOTS AND BOT DISCOVERY TAB 🤖

🤖 Facebook launched group bots and bot discovery tab at its F8 conference

📞Telegram finally launched voice calls in Europe with a particular end-to-end encryption. In addition to this focus on security, Telegram voice calls are powered with AI so that, a neural network learns from your and your device‘s feedback.

💬 According to Accenture, Artificial intelligence will become the primary way banks interact with their customers within the next three years.

🎙Google is working on another experimental messaging app but this time in the audio space. It wants to transcribe everything you say and replace words with emojis where it can.

📈 Amazon’s next pillar is likely to be AI! The company is very focused on AI-as-a-service and putting the basic tools of AI in the hands of its cloud computing and developer community.

💰 After the launch of its chatbot service for home and renovation loans in January, OCBC has received over 20,000 enquiries and closed more than $10 million in home loans.

⚡Twitter is opening up access to several new Direct Message APIs so that developers can build better personalized customer experiences at scale

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Issue #6: Transforming our workplace 👨‍💻